Terms of Service

Effective Date: June 2025

Company: Professional Connection Agency ("Professional Connection", "we", "our", or "us")

Welcome to Professional Connection Agency. We offer networking, coaching, professional development, and business support services through our website, proconnectaz.com, and associated tools and platforms (collectively, the “Services”). By accessing or using any part of our Services, you agree to be bound by these Terms of Service (“Terms”) and our Privacy Policy.

If you do not agree to these Terms, do not use our Site or Services.

1. Overview of Services

Professional Connection Agency provides in-person and virtual business networking opportunities, community events, personal and professional development resources, mentorship programs, and paid membership offerings that include access to exclusive content, directories, and tools.

We reserve the right to modify or discontinue any of our Services at any time, with or without notice.

2. Eligibility and User Responsibilities

To access our Site or register for our Services, you must be:

At least 18 years old,
Capable of entering into a legally binding agreement,
Not prohibited by any law or regulation from using our Services.

You agree that all information you provide is true, accurate, and complete, and you will maintain the accuracy of such information as long as you use our Services.

3. Account Registration and Security

To access certain features, you may be required to register for an account. You agree to:

Use a secure and unique password,
Keep your account login credentials confidential,
Notify us immediately if you suspect any unauthorized use of your account.

You are fully responsible for all activities under your account. We are not liable for any loss or damage arising from your failure to safeguard your account credentials.

4. User Conduct and Acceptable Use

By using our Site, you agree not to:

Engage in any illegal, harmful, abusive, or fraudulent behavior;
Impersonate any person or entity, or falsely state or otherwise misrepresent your affiliation with a person or organization;
Use the Site for unsolicited advertising or promotional materials (i.e., spam);
Harvest or collect data from the Site for any purpose without prior written authorization;
Introduce viruses, malware, or harmful code;
Use automated tools to scrape or interact with the Site (e.g., bots or crawlers).

We reserve the right to remove content or restrict access to users who violate these rules.

5. Memberships, Subscriptions, and Billing

Professional Connection Agency may offer free and paid membership plans. By enrolling in a paid membership, you agree to:

Pay all associated fees on time and in full;
Allow automatic billing for recurring services, unless you cancel before the renewal date;
Contact us directly to cancel or request support for any subscription-related concerns.

We reserve the right to adjust pricing, billing cycles, or membership benefits with prior notice. All pricing is in USD unless otherwise stated.

6. Events and Programs

Professional Connection Agency may host both free and paid networking events, seminars, training programs, and private consultations. Event participation may be subject to separate terms, including cancellation policies and eligibility requirements.

We reserve the right to change event schedules, locations, or speakers without liability, provided that notice is given where possible.

7. Content Ownership and Intellectual Property

All content on this Site—including logos, branding, event materials, written content, videos, images, and user interface design—is the intellectual property of Professional Connection Agency or its licensors.

You may not use, reproduce, modify, republish, or distribute any content without our prior written consent, except where permitted by law (e.g., fair use).

You retain ownership of any content you submit to the Site (e.g., testimonials, business profiles, forum posts) but grant us a non-exclusive, royalty-free, worldwide license to display, distribute, and promote that content through our platform and marketing channels.

8. Confidentiality

If you are granted access to private forums, coaching materials, or member-only resources, you agree not to share, duplicate, or publicly disclose any information designated as confidential. Likewise, you agree to respect the confidentiality and privacy of other members and partners within the community.

9. Third-Party Services and Links

Our Site may include links to third-party services, tools, or websites. These links are provided for convenience and informational purposes only. We do not endorse or control these external sites and are not responsible for their practices, content, or policies.

Use of third-party services is at your own risk, and any transactions you conduct with them are strictly between you and the third party.

10. Disclaimer of Warranties

Our Services are provided on an "as-is" and "as-available" basis. We do not guarantee:

That the Site or Services will be uninterrupted or error-free;
The accuracy, completeness, or timeliness of information on the Site;
That any issues will be corrected or that the Site is free of viruses or harmful components.

To the fullest extent permitted by law, we disclaim all warranties—express or implied—including warranties of merchantability, fitness for a particular purpose, and non-infringement.

11. Limitation of Liability

To the fullest extent permitted by law, Professional Connection Agency shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

Loss of business or revenue;
Loss of data or goodwill;
Service interruptions or system failures;
Unauthorized access to or use of your account or data.

In no event shall our total liability exceed the amount you have paid us in the six (6) months prior to the event giving rise to the claim.

12. Indemnification

You agree to indemnify, defend, and hold harmless Professional Connection Agency and its affiliates, officers, employees, contractors, and licensors from and against any claims, liabilities, damages, losses, and expenses—including legal fees—arising from:

Your use or misuse of the Site or Services,
Your breach of these Terms,
Your violation of any rights of a third party.

13. Termination

We reserve the right to suspend or terminate your access to the Site or Services, with or without notice, if we determine that you have violated these Terms or engaged in behavior we deem harmful, unethical, or unlawful.

Upon termination, any remaining obligations or liabilities incurred before the termination date shall survive.

14. Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of Arizona, without regard to conflict of law provisions. You agree to resolve any disputes exclusively in the state or federal courts located in Maricopa County, Arizona.

Before taking formal legal action, both parties agree to attempt resolution through informal discussion and mediation.

15. Changes to Terms

We reserve the right to update or modify these Terms at any time. We will notify users of material changes by posting an announcement on the Site or sending an email. Your continued use of the Site after such changes constitutes acceptance of the revised Terms.