Privacy Policy

Effective Date: June 2025

Company: Professional Connection Agency ("Professional Connection", "we", "our", or "us")

Professional Connection Agency is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website proconnectaz.com and engage with our services, memberships, and events.

By accessing or using our website or services, you consent to the terms outlined in this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of our site and services.

1. Information We Collect

We collect personal and non-personal information to provide, improve, and personalize your experience.

1.1 Personal Information You Provide

When you use our website or services, you may voluntarily provide us with personal information, including but not limited to:

Full name
Email address
Phone number
Billing address
Business name and profession
Job title or role
Profile photo (if uploading a directory listing)
Social media handles or website links
Payment details (processed via secure third-party processors)

You may provide this information when:

Registering for an account
Signing up for an event or membership
Submitting a contact or inquiry form
Purchasing a product or service
Joining our newsletter or email list

1.2 Automatically Collected Information

We may automatically collect certain technical and usage information when you visit our website:

IP address
Browser type and version
Operating system
Referring website
Pages you viewed
Time spent on pages
Links clicked

We use cookies, tracking pixels, and similar technologies to collect this information.

2. How We Use Your Information

We use your information for the following purposes:

To provide and manage our networking and coaching services
To process payments and manage subscriptions
To personalize your experience and deliver tailored content
To send transactional emails (e.g., confirmations, invoices)
To communicate with you about updates, offers, or news
To analyze usage and improve our website functionality
To enforce our Terms of Service and other policies
To comply with legal obligations

3. Sharing of Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your data with trusted third parties in the following contexts:

3.1 Service Providers

We work with third-party companies that help us operate our business. These include:

Payment processors (e.g., Stripe, PayPal)
Email marketing platforms (e.g., Mailchimp, ConvertKit)
Event or CRM platforms (e.g., GoHighLevel)
Website hosting and analytics tools (e.g., Google Analytics, Meta Pixel)

These third parties are authorized to use your personal information only as necessary to provide services to us.

3.2 Legal Requirements

We may disclose personal information if required by law, such as:

To comply with a subpoena, legal process, or government request
To protect our legal rights, privacy, safety, or property
To prevent fraud, harm, or illegal activity

3.3 Business Transfers

In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred as part of that transaction.

4. Cookies and Tracking Technologies

We use cookies and other tracking technologies to improve user experience and analyze usage. Cookies are small files stored on your device.

4.1 Types of Cookies We Use

Essential Cookies – Required for website functionality
Performance Cookies – Help us understand how visitors interact with the site
Functionality Cookies – Store preferences to improve user experience
Advertising Cookies – Used to deliver personalized ads on other platforms

You can manage or disable cookies through your browser settings, though doing so may affect the functionality of our website.

5. Email and SMS Communication

If you opt in, we may send you emails or text messages including:

Event updates
Member news and networking tips
Promotions and special offers
Administrative or service-related messages

You can unsubscribe at any time using the “unsubscribe” link in emails or replying “STOP” to texts.

6. Data Retention

We retain your personal data only as long as necessary for business or legal purposes. When no longer needed, your data is securely deleted or anonymized. Data retention may vary based on:

The purpose of collection
Legal obligations
Financial transaction history
Subscription or membership status

7. Data Security

We implement technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction. These measures include:

SSL encryption
Secure servers and cloud platforms
Limited access to personal data by authorized personnel
Use of secure third-party services for payments and emails

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security, but we take your privacy seriously and follow industry best practices.

8. Your Privacy Rights

Depending on your location, you may have certain rights under data protection laws, including the General Data Protection Regulation (GDPR) for EU residents and the California Consumer Privacy Act (CCPA) for California residents.

8.1 Your Rights May Include:

The right to access your personal data
The right to correct or update your information
The right to delete your data (“right to be forgotten”)
The right to object to or restrict processing
The right to data portability
The right to withdraw consent at any time

To make a data-related request, please contact us at [email protected].

9. Children’s Privacy

Our services are intended for users age 18 and older. We do not knowingly collect personal information from individuals under the age of 13. If we learn that we have collected such data, we will delete it promptly.

10. International Data Transfers

If you are accessing our Site from outside the United States, please be aware that your data may be transferred to, stored, and processed in the U.S. By using our Site, you consent to this transfer and acknowledge that U.S. laws may not provide the same level of protection as your home jurisdiction.

11. Third-Party Websites

Our website may contain links to external websites that are not operated by us. We are not responsible for the content, practices, or privacy policies of those websites. We encourage you to review the privacy policies of any external sites you visit.

12. Policy Updates

We reserve the right to update this Privacy Policy at any time to reflect changes in our practices, technology, or legal obligations. When we make updates, we will revise the “Effective Date” at the top of this page. You are encouraged to review this policy periodically.

Significant changes will be announced via email or through a notice on our website.